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What if I forgot my user name and/or password?

  • Go to “My Account” and click “Forgot your Sign in Info.” There you will be prompted to enter the email address you used to register your account to verify your identity. After you have entered the Captcha Code and clicked “Get New Password,” you will receive an email notifying you of your username and providing a temporary password to sign-in. Once you have sign-in using the temporary password, please click on “My Account” and then click “Change Password” to create a new personal password.